Yes, there is a strong tradition of Western herbal medicine, with its origins going back into folklore. Unfortunately, there seems to be even less published work in this area, so very little evidence exists on which someone with a conventional approach can base advice. Herbalists do spend time taking a good medical history and tend to use creams that can be soothing and act as a good emollient, if nothing else.
Many of our modern remedies have been produced after the study of traditional plant-based remedies, but an active ingredient needs to be identified and thoroughly tested before it can be licensed as a drug. This method may well ignore the beneficial effects of groups of extracts that, on their own, may be ineffective but which work well together.